From refugee to advocate: Hussam's journey as a humanitarian worker

The journey to Azraq refugee camp

When the roads were cut off, we had no choice but to continue our journey to the unknown. As a large family, we were worried about ourselves and the rest of the family scattered across different cities. I entered Jordan with my brother, mother, and one of my sisters with her children, while my father stayed behind to ensure the rest of the family’s safety before joining us. The number of refugees was large, and the roads were dangerous. I recall spending about three days with little food until we reached the camp.

Upon arriving at the refugee camp, I didn’t know how long we would stay or how we would adapt to the new environment. We had to live in a single room after coming from a large house. There was no electricity, and we relied on solar lamps for a few hours of light at night. Water points were limited to specific times, and all the shelters looked alike, making it easy to get lost.

We managed to adapt to the changes and challenges because we held onto the hope of returning, but we were grateful to be safe from the conflict. We engaged with the local community, accessed available services, and participated in training and educational programs within the camp.

As a refugee in the camp, there are many challenges we face, including limited volunteering opportunities, reduced aid, water and electricity shortages, and harsh conditions in summer and winter. There is also a shortage of medical specialties and educational services.

My role in humanitarian work 

Being a refugee and experiencing the effects of war firsthand made me empathize with others’ suffering and needs. This deep understanding motivated me to join humanitarian work, with a strong commitment to serving the local community and helping others.

I began volunteering in the camp in 2018 with several organizations such as the International Medical Corps, World Food Program and World Vision. During the COVID-19 pandemic, I worked with the Danish Refugee Council as a Youth Leader and afterwards, I joined CARE Jordan as a receptionist and Case Manager.

My personal experience as a refugee has made me proud and fulfilled when I provide services to others. I am closely connected to their struggles and needs, which enhances my ability to support them effectively.

One of the most rewarding aspects of my work is seeing the impact of my efforts on people’s lives. I have many memorable stories, such as helping an elderly woman who had difficulty accessing bread due to a halted distribution service. I took immediate action to resolve her issue, and seeing her relief brought me immense satisfaction. I have learned that nothing is impossible. I completed my education, settled down, got married, and now I have children whom I aspire to have a bright future. My experiences have shaped my perspective on life.

My hopes for the future and message to refugees

I aspire to achieve personal and professional stability, obtain a master’s and doctorate degree, and become a university professor. For others, I hope for improved living conditions in refugee camps, increased access to education and work opportunities, and continuous psychological support.

There are many stories of refugees overcoming challenges and adapting to new cultures. Their resilience and ability to adjust are truly inspiring. Refugees have gone through difficult and painful experiences, and providing help can alleviate their suffering. I encourage everyone to participate in initiatives supporting refugees, as such involvement can make a significant difference in their lives.