CARE's Response to the Crisis in Syria

CARE's Response to the Crisis in Syria

CARE is working to help Syrians meet their most urgent needs and protect their dignity. We are on the ground in Jordan, Lebanon, Egypt, Yemen and Syria, collaborating with partners and helping people displaced by the conflict and the communities hosting them. Here's an overview of the assistance we've been able to provide:


CARE has expanded its assistance for refugees crossing into Serbia and Croatia, hoping to make their way into the EU. Over the past weeks, CARE has reached approximately 3,500 refugees with much needed emergency assistance. “To reach safety refugees have to endure a dangerous, ever changing gauntlet. They constantly have to change their routes, and persevere in terrible conditions. For aid organizations it is extremely important to remain flexible so we can continue to reach people where they are most in need,” says Felix Wolff, CARE’s Balkan Director. 

CARE and its partner organizations in Serbia and Croatia will distribute emergency aid packages to as many people as possible in the coming weeks. In the forthcoming winter the situation is expected to further deteriorate.




CARE set up refugee centres in East Amman, Zarqa, Irbid, and Mafraq, as well as providing community services in the Azraq refugee camp. CARE is also partnering with two community-based organisations in Azraq town. CARE volunteers, who are refugees themselves, assist in organizing and preparing distributions of relief supplies. We provide emergency cash assistance to pay for basic living costs, including rent, food, health services and essential household items. CARE also assists with vital information on how refugees can access further health, legal and social support. 

In addition, we are providing psychosocial assistance to women, men and children helping them to cope with their experience of violence, flight and loss of family and friends. CARE has helped families in Jordan to cope during the cold winter, distributing cash to buy heaters, blankets and fuel refills to refugees. As host communities have also been severely impacted by increased accommodation and living costs, CARE works with most vulnerable host families to address their needs.

CARE Jordan focuses on supporting refugees in urban areas of Jordan. In addition, CARE partners with UNHCR and other agencies to provide vital services in Azraq refugee camp. CARE offers information to refugees as they arrive in the camp and runs community centres with a variety of recreational and psychosocial activities for women, men and children. The centres also serve as the main point of contact where refugees can report complaints or feedback. CARE also identifies community representatives and organizes refugee committees giving them a voice in camp decision making.



In Lebanon, CARE meets refugees’ most basic and pressing needs, mainly providing water, sanitation and hygiene assistance as well as non-food items and cash assistance in Beirut, Mount Lebanon and Northern Governorates. 

This includes the improvement of drainage systems, distribution of sanitary items, and the provision of hygiene sessions. CARE also works with municipalities to improve water supply and sanitation infrastructure for refugees as well as for host communities. Previously, CARE has distributed clothes vouchers to Syrian refugee children living in informal tented settlements and collective centres in Mount Lebanon. 

In the winter, CARE has helped families in both Mount and North Lebanon regions to prepare for and cope with the cold winter, distributing cash for heaters and fuel, blankets and floor mats.



CARE raises awareness among the refugees of sexual exploitation and other forms of gender-based violence to protect them from any form of abuse and raise awareness for legal regulations in Egypt in regards to violence. CARE also offers legal assistance to individual cases. 

In collaboration with different partners and specialists CARE empowers family members to oppose harmful practice and conducts special sessions on child abuse for children and parents. 

CARE also assists refugees coping with their trauma through psychosocial programs and phone helplines for women and men who have faced gender-based violence. Psychosocial support can be in the form of therapy sessions and support groups as well as through creative approaches such as arts therapy, drama and sports activities.



CARE Yemen has been supporting vulnerable displaced Syrians through the provision of enhanced emergency protection, shelter and non-food items. CARE Yemen aims to contribute to the better identification of the needs of displaced Syrians in Yemen, providing humanitarian actors with a detailed analysis of the number of Syrians in need of lifesaving assistance and how to best address their needs. CARE Yemen seeks to refer critical cases of displaced Syrians to specialised protection services. 

CARE is also providing vulnerable and newly displaced Syrians with rent support and emergency non-food items.



Following the huge influx of Syrian refugees last fall, CARE immediately began assessing needs and coordinating with Turkish authorities and other organizations to support refugees with food, safe drinking water and hygiene items. Months later, massive humanitarian needs have not changed. CARE is responding with much-needed cash assistance, hygiene promotion, dignity kits for women and the elderly, and establishing community groups that address protection issues, including psychosocial needs, early marriage, and gender-based violence. CARE is doing its best to meet the most pressing needs of urban refugees in the border towns of southern Turkey.


Inside Syria, 12.5 million people are in need of humanitarian assistance. Approximately 6.5 million people are displaced within the country's borders and another 5,000 flee their homes every day. Through our partners, CARE is providing lifesaving emergency assistance to people affected by the conflict in Syria, reaching 182,000 to date. We have provided food, baby items, hygiene kits and winterization kits and other emergency supplies to families; psychological and social support to children; and equipment, medicine and support for hospital obstetric care.  

With our partners in Syria, CARE is also providing food assistance through the distribution of food baskets and carrying out water sanitation activities including the rehabilitation of a water treatment plant and the distribution of water purification tablets to households. 

CARE is impartial and neutral and we do not take sides. We provide assistance based on need alone.

HEALTH ALERT: The news of a polio outbreak in Syria - the first in 14 years - is yet another tragic reality millions of Syrians are facing. With more people seeking shelter from the conflict in neighboring countries, CARE is helping refugees receive the proper information and immunization to protect them from polio. In our four refugee centers in Jordan, we're letting Syrians know where they can receive a polio vaccination, which is especially important for infants. We also are helping people protect themselves from the upcoming winter – a time when immune systems weaken and when diseases can spread quickly.

These children live in makeshift shelters and tents on the outskirts of Amman, Jordan, where hundreds of Syrian refugees have moved after they can no longer afford to pay rent in the city. Most of the children are out of school - either because they need to work to help their families or because their parents can't afford transportation costs.